We will only ask for the details relevant to your case, such as types of transfers, amounts approximate dates, any communications between you and scammers, like letters or emails, as well as your identity and residency confirmation to submit claims in your name.

No. We will never ask our clients to provide more information than they are comfortable sharing with us.

Yes. Although scam perpetrators take great care to hide their identities and are difficult to pin down, it is the money that ALWAYS leaves a trail. After all, it wasn’t the FBI or cops that brought down the infamous Al Capone, it was humble accountants working for the US Revenue bureau.

Even crypto assets can be tracked via blockchain ledgers. Our forensic accountants and blockchain specialists will trace the path your funds took and where and how they connected with real-world entities.

The process of recovering lost crypto can vary in time from as short as 1 hour, to as long as 2 months.

The types of crypto that we support are expanding every day. We support all major cryptocurrencies (BTC, ETH, USDT, BNB, SOL, USDC, XRP, TON, DOGE, ADA etc.) and their associated networks, as well as many exotic or “hot-at-the-moment” coins and tokens.

The process of recovering lost crypto can vary in time from as short as 1 hour, to as long as 6+ months. While this may sound lengthy, this is because we typically exhaust our initial search within a week after initially onboarding a client. After this initial search has been exhausted, we hold on to the private key backup and password guesses to continue retesting as we discover new recovery vectors and expand our hardware capabilities (unless otherwise requested to delete client information).

The types of crypto that we support are expanding every day. At the moment we support seed phrase recovery for any type of bip-39 or erc-20 token including legacy mnemonics, 13th and 25th words.For password recoveries, our list of currently supported accounts is: Blockchain.com, Bitcoin Core, Multibit, Electrum, MetaMask, MyEtherWallet, Mist Ethereum Wallet, Dogechain Core, and Dogechain.info.

Depending on the complexity of the case, we may charge a flat fee or a percentage of the amount. In any event, the fee for our service will be discussed and agreed to in advance and confirmed in writing, so there will be no unpleasant surprises.